01The kit itself, 17 sections with 2,100 fill-in fields, as a PDF you can type into
02Section 12, the one that is about people rather than money: comply, do not resist, no amount of money is worth a person, plus what happens in the hour afterwards and a separate witness account per person
03Section 2, the owner's own five figures, including the drawer limit this kit refuses to print, and a telephone call to your state about the returns policy
04An opening floor walk that starts on the pavement: look at the shop before you put a key in the door, and do not go in alone if anything is wrong
05Opening and closing drawer count sheets, counted by one person and witnessed by another
06The over-or-short reconciliation, with a ten-line list of what to look for before anybody escalates it, and the rule that a figure is never adjusted to make a sheet balance
07Drops, no-sales with a reason against every one, voids and refunds, and money paid out of the register
08A deposit run with a record of who made it up, who took it and when it was back, and a rule that says vary the time and the route
09Your own returns policy written down once, a returns log filled in while the customer is still at the counter, and a dispute record
010Price and shelf-edge checks, markdowns with a start and an end, and closing walks for the floor and for leaving the building
011Working alone: the rules the owner sets, a walk-round of what makes the counter safer, and a record of aggressive customers
012A weekly reconciliation, a corrective-action register with a repeat column, and a signed acknowledgement register for Section 12